Tech Support: Recent Questions and Answers

Posted by Havis on Jul 22, 2013 2:35:38 PM
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The Havis Tech Support team fields a variety incoming questions from our customers, and now we can share these Q&A's with you. If you have a question for Tech Support, send it over to us via our Contact Us Form. Maybe you'll even see your question pop up in a future blog post!

The Havis Tech Support team fields a variety incoming questions from our customers, and now we can share these Q&A's with you. If you have a question for Tech Support, send it over to us via our Contact Us Form. Maybe you'll even see your question pop up in a future blog post!

Docking Station Questions

Q: I want to know if the soon-to-be-released Panasonic FZ-G1 dock (DS-PAN-702) with power supply will be compatible with your dash-mount monitor bases for the Ford Interceptor Sedan (C-DMM-122) and SUV (C-DMM-123)?

A: Yes, the DS-PAN-702 will be compatible with the dash monitor mounts for the Interceptor Sedan and Utility.

Q: Do you make a docking station for Lenovo ThinkPad T520?

A: We do not make a docking station specifically for a Lenovo T520 ThinkPad. We do have a universal tray that will secure the computer and attach to our many mounting configurations. The part number is UT-101.

Q: Will the DS-DELL-231 Docking Station work on our Dell Latitude E6430s laptops?

A: According to our compatibility chart, the DS-DELL-231 will work with Dell Latitude E6400, E6410, E6420, and E6430 ATG laptops.

Q: The DS-PAN-111-2 has 2 Ethernet ports. What are the speeds of the 2 Ethernet ports?

A: One of the Ethernet ports is a USB conversion. It has a speed of 100. The other port is a true Ethernet port straight from the computer, so it depends on the speed of the Ethernet adapter in the computer as to the speed of that Ethernet port. The USB conversion Ethernet port is the one closest to the USB ports on the docking station.

Mounting Product Question

Q: Are the vehicle series consoles for GMC/Yukon and Tahoe also for Suburbans?

A: The vehicle specific consoles for the Tahoe and Yukon will also fit the Suburban and the Yukon XL.

Topics: Tech Tips

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